Responsible for bringing down service charge arrears to a record low amount
As chairman of [management company] I have known Daniel Pollard for roughly three years ever since he took over the running of Realty Management, and have found him to be an assiduous, hardworking professional. In that time Daniel has overseen a number of innovations in the way that finances are organized. In particular, being responsible for bringing down service charge arrears to a record low amount.
I regularly keep in contact with Daniel either via email or by phone, and he has always been quick to respond to any problems or queries that have arisen in the past. Daniel personally attends all our board meetings, delivering an up to date financial report, an agent’s report as well as taking minutes of the meeting. He also attends our annual general meetings, performing similar duties on a larger scale.
The staff at Realty Management have always performed to an exceptionally high level of professionalism. They are courteous and helpful, giving out advice when appropriate, passing on messages etc.. Overall, the relationship between [development] and Realty Management has been a very satisfactory one.