Property Management Company in Chester
If you are looking for an award-winning, professional property management agent in Chester, then please do not hesitate to contact Realty for a quotation.
We would be delighted to meet with you to understand your development further, and to provide you with a bespoke, detailed, management proposal for your development in Chester.
Realty specialise in the management of long leasehold apartment developments, mixed-use developments, and the management of large estates of homes with areas of public open space.
Our varied portfolio means there is very little we have not come across before in Chester and the surrounding areas; including the management of new build properties, Grade II listed buildings, buildings in conservation areas, large complex developments, and developments with communal facilities such as lifts, large communal heating & hot water systems, leisure facilities, play features etc.
We operate and work alongside a variety of clients in Chester and across the country, including Resident Management Companies, Freeholders, Developers and Right to Manage Companies
We take a down to earth and common sense approach to management, and employ a highly skilled and experienced workforce that ensure all developments are pleasant places to live and are maintained to exceptional standards, in line with all regulatory and procedural obligations.
We always look to appoint local independent contractors within Chester where possible, to ensure that we support the local community, can obtain the best value, and to reduce travel costs and pollution.
We have developed a niche in recent years for turning around buildings that have suffered a period of neglect, significant arrears, and lack of proactive management and communication.
All Realty’s property managers are required (and fully funded) to gain qualifications through IRPM & RICS, with the remainder of staff funded for relevant qualifications for their roles. Staff are kept up-to-date with case law/best practice via industry bodies including ARMA, IRPM and RICS, with further structured in-house and external training provided from leading industry specialists.
Although technical knowledge is vitally important, we invest considerably in our staff’s soft-skills as it is the customer-service element of our service-delivery that most definitively sets us apart from our competitors. We are great believers that happy staff = happy customers, and therefore in the last few years we have invested considerably in enviable employment packages that continually motivate our employees to want to come work every day & provide that fabulous first class service.
For more information or a quotation for your development in Chester, please contact us.
What our customers say
Here are a few comments from a variety of customers including those Realty have served for two decades or more and those that we have just started to work with.
I have been very happy with their professionalism and efficiency
My block in Whitefield has been managed by Realty for several years and on the whole I have been very happy with their professionalism and efficiency. Work on the block is regular and efficient, and if there are any problems, I can usually contact the site manager and get the problem resolved quickly. Residents have the opportunity to voice any complaints or raise issues about future spending priorities at the AGM.
Professionalism and efficiency for twenty years
I just wanted to say thank you ever so much for the speedy response to my email and thank you for addressing my concerns and dealing with them. I must say in the twenty years that I have lived at [development] I have been extremely impressed with the professional and efficient way Realty have always dealt with any concerns or problems that I have raised and dealt with them promptly.
However what an absolute shame I cannot say the same about [other agent involved]. Thank goodness the development is managed by Realty, it’s like comparing a Sunday League park footballer to Lionel Messi. Maybe you and your colleagues at Realty could arrange to give lessons on how to run an efficient service so others can learn from the Realty professionals.
Realty keep up the good work
Mr Berkeley, Greater Manchester
Responsible for bringing down service charge arrears to a record low amount
As chairman of [management company] I have known Daniel Pollard for roughly three years ever since he took over the running of Realty Management, and have found him to be an assiduous, hardworking professional. In that time Daniel has overseen a number of innovations in the way that finances are organized. In particular, being responsible for bringing down service charge arrears to a record low amount.
I regularly keep in contact with Daniel either via email or by phone, and he has always been quick to respond to any problems or queries that have arisen in the past. Daniel personally attends all our board meetings, delivering an up to date financial report, an agent’s report as well as taking minutes of the meeting. He also attends our annual general meetings, performing similar duties on a larger scale.
The staff at Realty Management have always performed to an exceptionally high level of professionalism. They are courteous and helpful, giving out advice when appropriate, passing on messages etc.. Overall, the relationship between [development] and Realty Management has been a very satisfactory one.
Mr Padden, Manchester