Customer-Focussed Resident Management Companies

Customer-Focussed Resident Management Companies

The Core Of Our Management Portfolio.

A significant proportion of our portfolio is made up of Resident Management Companies and this has been the case for the many years that we have specialised in property management.  Because of this, we have developed an extremely customer-focussed service that revolves around communication, quality and value for money.

A number of our clients have experienced the services of other managing agents and know how favourably Realty compare.  We are regularly contacted by residents who are frustrated by a lack of communication, spiralling costs and poor standards of maintenance – often a combination of all three.

Our style of Management is in complete contrast to this.  We place a strong emphasis on good, effective communication, continuity of the person managing your development and regularly engage with residents about the issues affecting their block.  Our Property Managers spend client-money with the care that they would their own and we carefully manage the quality of all contracts against tried and tested specifications and high quality benchmarks.

We have specialised exclusively in residential property management since the early 1980’s, during which time we have built considerable first-hand experience managing one of the most diverse portfolios in the country.  We manage hundreds of developments across the region today, containing a variety of apartments, houses and commercial premises, demised under a mixture of tenures.

We are extremely proud to continue to be introduced to new Resident Management Companies based entirely on our well-earned reputation and exceptional levels of customer satisfaction.

When we are instructed on a new development we undertake a thorough review of the condition of the building and the standards of the services being provided. Competitive tendering of regular services and the creation and implementation of a long term maintenance plan ensures that items requiring immediate attention and long term planning are addressed accordingly.