Property Management Company in Lancaster
If you are looking for an award-winning, professional property management agent in Lancaster, then please do not hesitate to contact Realty for a quotation.
We would be delighted to meet with you to understand your development further, and to provide you with a bespoke, detailed, management proposal for your development in Lancaster.
Realty specialise in the management of long leasehold apartment developments, mixed-use developments, and the management of large estates of homes with areas of public open space.
Our varied portfolio means there is very little we have not come across before in Lancaster and the surrounding areas; including the management of new build properties, Grade II listed buildings, buildings in conservation areas, large complex developments, and developments with communal facilities such as lifts, large communal heating & hot water systems, leisure facilities, play features etc.
We operate and work alongside a variety of clients in Lancaster and across the country, including Resident Management Companies, Freeholders, Developers and Right to Manage Companies
We take a down to earth and common sense approach to management, and employ a highly skilled and experienced workforce that ensure all developments are pleasant places to live and are maintained to exceptional standards, in line with all regulatory and procedural obligations.
We always look to appoint local independent contractors within Lancaster where possible, to ensure that we support the local community, can obtain the best value, and to reduce travel costs and pollution.
We have developed a niche in recent years for turning around buildings that have suffered a period of neglect, significant arrears, and lack of proactive management and communication.
All Realty’s property managers are required (and fully funded) to gain qualifications through IRPM & RICS, with the remainder of staff funded for relevant qualifications for their roles. Staff are kept up-to-date with case law/best practice via industry bodies including ARMA, IRPM and RICS, with further structured in-house and external training provided from leading industry specialists.
Although technical knowledge is vitally important, we invest considerably in our staff’s soft-skills as it is the customer-service element of our service-delivery that most definitively sets us apart from our competitors. We are great believers that happy staff = happy customers, and therefore in the last few years we have invested considerably in enviable employment packages that continually motivate our employees to want to come work every day & provide that fabulous first class service.
For more information or a quotation for your development in Lancaster, please contact us.
What our customers say
Here are a few comments from a variety of customers including those Realty have served for two decades or more and those that we have just started to work with.
I have been very impressed with Realty. We asked them to take over, when the previous managing agents failed to provide us with the new roof that we badly needed. I was also aware of the very good work that Realty had done in managing a neighbouring block of flats. Our property manager has always been quick to respond and very helpful, making our development a much happier and pleasanter place to live.
Mrs Doyle, Didsbury
Professionalism and efficiency for twenty years
I just wanted to say thank you ever so much for the speedy response to my email and thank you for addressing my concerns and dealing with them. I must say in the twenty years that I have lived at [development] I have been extremely impressed with the professional and efficient way Realty have always dealt with any concerns or problems that I have raised and dealt with them promptly.
However what an absolute shame I cannot say the same about [other agent involved]. Thank goodness the development is managed by Realty, it’s like comparing a Sunday League park footballer to Lionel Messi. Maybe you and your colleagues at Realty could arrange to give lessons on how to run an efficient service so others can learn from the Realty professionals.
Realty keep up the good work
Mr Berkeley, Greater Manchester
We totally rely on them!
Realty have been managing our block of 41 flats for several years now, and I can strongly recommend them. They are friendly, efficient and very helpful, always quick to respond to phone calls or emails, and we enjoy dealing with them. Even when there has been the occasional out-of-hours problem which needed addressing, they have gone above and beyond the call of duty to put things right. We totally rely on them.
Mrs Brown, High Peak