Property Management Company in Reading
If you are looking for an award-winning, professional property management agent in Reading, then please do not hesitate to contact Realty for a quotation.
We would be delighted to meet with you to understand your development further, and to provide you with a bespoke, detailed, management proposal for your development in Reading.
Realty specialise in the management of long leasehold apartment developments, mixed-use developments, and the management of large estates of homes with areas of public open space.
Our varied portfolio means there is very little we have not come across before in Reading and the surrounding areas; including the management of new build properties, Grade II listed buildings, buildings in conservation areas, large complex developments, and developments with communal facilities such as lifts, large communal heating & hot water systems, leisure facilities, play features etc.
We operate and work alongside a variety of clients in Reading and across the country, including Resident Management Companies, Freeholders, Developers and Right to Manage Companies
We take a down to earth and common sense approach to management, and employ a highly skilled and experienced workforce that ensure all developments are pleasant places to live and are maintained to exceptional standards, in line with all regulatory and procedural obligations.
We always look to appoint local independent contractors within Reading where possible, to ensure that we support the local community, can obtain the best value, and to reduce travel costs and pollution.
We have developed a niche in recent years for turning around buildings that have suffered a period of neglect, significant arrears, and lack of proactive management and communication.
All Realty’s property managers are required (and fully funded) to gain qualifications through IRPM & RICS, with the remainder of staff funded for relevant qualifications for their roles. Staff are kept up-to-date with case law/best practice via industry bodies including ARMA, IRPM and RICS, with further structured in-house and external training provided from leading industry specialists.
Although technical knowledge is vitally important, we invest considerably in our staff’s soft-skills as it is the customer-service element of our service-delivery that most definitively sets us apart from our competitors. We are great believers that happy staff = happy customers, and therefore in the last few years we have invested considerably in enviable employment packages that continually motivate our employees to want to come work every day & provide that fabulous first class service.
For more information or a quotation for your development in Reading, please contact us.
What our customers say
Here are a few comments from a variety of customers including those Realty have served for two decades or more and those that we have just started to work with.
Realty have the answers
One of the joys of working with Realty is that the days of searching for a good tradesman, and then hoping you made a good choice, are finally gone! A telephone call to Realty and you know a problem will be solved quickly with pleasant and professional workmen looking after the problem. The attention to detail, and the knowledge of the law (such as lift maintenance or electronic gates) are nothing our owners need to worry about; Realty have answers. Everything is made much easier because they are very nice people to deal with!
Mr Lewis, Bramhall
Courteous, professional, reliable and proactive
Our building have used Realty for over a decade and we have found the service you provide to be courteous, professional, reliable and proactive. Your level of service ensures that block management, accounts, insurance and health and safety requirements are dealt with in a stress free manner. I would especially like to extend my thanks to Alex, Daniel and most recently Tiffany for the help and assistance they have given in rectifying problems associated with enforcing leasehold covenants. One issue had been a problem over many years and was inherited by Realty when they took over the management of the building. I am happy to say that Realty were able to offer the advice and support we needed to sort things out.
Mr Henderson, Stockport
Responsible for bringing down service charge arrears to a record low amount
As chairman of [management company] I have known Daniel Pollard for roughly three years ever since he took over the running of Realty Management, and have found him to be an assiduous, hardworking professional. In that time Daniel has overseen a number of innovations in the way that finances are organized. In particular, being responsible for bringing down service charge arrears to a record low amount.
I regularly keep in contact with Daniel either via email or by phone, and he has always been quick to respond to any problems or queries that have arisen in the past. Daniel personally attends all our board meetings, delivering an up to date financial report, an agent’s report as well as taking minutes of the meeting. He also attends our annual general meetings, performing similar duties on a larger scale.
The staff at Realty Management have always performed to an exceptionally high level of professionalism. They are courteous and helpful, giving out advice when appropriate, passing on messages etc.. Overall, the relationship between [development] and Realty Management has been a very satisfactory one.
Mr Padden, Manchester