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Property Management Company in Stoke

If you are looking for an award-winning, professional property management agent in Stoke, then please do not hesitate to contact Realty for a quotation.

We would be delighted to meet with you to understand your development further, and to provide you with a bespoke, detailed, management proposal for your development in Stoke.

Realty specialise in the management of long leasehold apartment developments, mixed-use developments, and the management of large estates of homes with areas of public open space.

Our varied portfolio means there is very little we have not come across before in Stoke and the surrounding areas; including the management of new build properties, Grade II listed buildings, buildings in conservation areas, large complex developments, and developments with communal facilities such as lifts, large communal heating & hot water systems, leisure facilities, play features etc.

We operate and work alongside a variety of clients in Stoke and across the country, including Resident Management Companies, Freeholders, Developers and Right to Manage Companies

We take a down to earth and common sense approach to management, and employ a highly skilled and experienced workforce that ensure all developments are pleasant places to live and are maintained to exceptional standards, in line with all regulatory and procedural obligations.

We always look to appoint local independent contractors within Stoke where possible, to ensure that we support the local community, can obtain the best value, and to reduce travel costs and pollution.

We have developed a niche in recent years for turning around buildings that have suffered a period of neglect, significant arrears, and lack of proactive management and communication.

All Realty’s property managers are required (and fully funded) to gain qualifications through IRPM & RICS, with the remainder of staff funded for relevant qualifications for their roles. Staff are kept up-to-date with case law/best practice via industry bodies including ARMA, IRPM and RICS, with further structured in-house and external training provided from leading industry specialists.

Although technical knowledge is vitally important, we invest considerably in our staff’s soft-skills as it is the customer-service element of our service-delivery that most definitively sets us apart from our competitors. We are great believers that happy staff = happy customers, and therefore in the last few years we have invested considerably in enviable employment packages that continually motivate our employees to want to come work every day & provide that fabulous first class service.

For more information or a quotation for your development in Stoke, please contact us.

What our customers say

Here are a few comments from a variety of customers including those Realty have served for two decades or more and those that we have just started to work with.

I have no hesitation in recommending Realty.

I find them to be professional in terms of client management and knowledgeable in their field. Their skills, expertise and indeed contacts have been invaluable to us.

They are efficient, pragmatic and expedient in all they do. We feel very confident that we are doing the right things at the right time with their support.

Robert Pritchard is a delight to deal with. Very responsive, diplomatic and measured. Unrufflable, with a good sense of humour too. His support, attention to detail and flexibility during the Covid-19 pandemic has been exceptional.

I have been a house owner on our leasehold development since 1995 and a Director since 2018. In my time as a leaseholder our management board has had a number of managing agents looking after our estate, whose performance has been disappointing. Realty took over in 2016. The company and Robert have been a breath of fresh air and the first time I have felt comfortable with how “things” are being managed. It was because of their involvement and support that I allowed myself to be persuaded by my neighbours to join the Board.

Katherine Jones, Director, Manchester

I have been very happy with their professionalism and efficiency

My block in Whitefield has been managed by Realty for several years and on the whole I have been very happy with their professionalism and efficiency. Work on the block is regular and efficient, and if there are any problems, I can usually contact the site manager and get the problem resolved quickly. Residents have the opportunity to voice any complaints or raise issues about future spending priorities at the AGM.

Mr Pope

We totally rely on them!

Realty have been managing our block of 41 flats for several years now, and I can strongly recommend them.  They are friendly, efficient and very helpful, always quick to respond to phone calls or emails, and we enjoy dealing with them.  Even when there has been the occasional out-of-hours problem which needed addressing, they have gone above and beyond the call of duty to put things right.  We totally rely on them.

Mrs Brown, High Peak

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