How Do I Make A Complaint?

If Something's Not Right, Tell Us. We'll Try Our Best To Fix It As Soon As We Can

How Do I Make A Complaint?

In accordance with our membership or ARMA and industry best practice, Realty operate an escalatory complaints procedure and offer free independent redress through an approved ombudsman scheme.  A copy of our complaints procedure can be found here.  Please note that The Property Ombudsman will only investigate a complaint if no agreement can be reached after fully exhausting our internal complaints procedure.

Further questions? Contact us.